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Series – Dealing with conflicts

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What you can expect

Do you recognise this? Are there always conflicts in the team about the same topics that are never properly resolved? Unresolved conflicts are stressful for employees and teams. Those who are not affected themselves sometimes only realise conflicts at a very late stage. If they remain unresolved, they are damaging both for those directly involved and for the company. Employees call in sick more often. Mistakes creep in more frequently. Those affected only do their work according to the rules. An unfriendly tone prevails. Dismissals occur.

In this micro-learning series, you will actively deal with different forms of conflict and learn about approaches to positive conflict management. You will deal with questions such as:

  • How can I anticipate conflicts in the workplace?
  • What types of conflict are there?
  • What conflict dynamics are evident?
  • How can conflicts be managed?

Modules

Module 1: Introduction

Module 2: Understanding conflicts

Module 3: Conflict dynamics

Module 4: Conflicts in organisations

Module 5: Building conflict resolution skills

Module 6: Conflict opportunities

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Preise

Series – Dealing with conflicts

One-off payment 289 €
Monthly from 7,20 €
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